Fairway Children's Medical Group

909-594-3382

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909-594-3382

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Your Child's Behavioral Concerns Matter. Fairway's

Telemedicine Gets You the Support You Need.

Your child is calmer at home. That's why behavioral health visits at Fairway are done via

telemedicine for a smoother, more comfortable experience for everyone.

30+ YEARS SERVING LOCAL

FAMILIES

COMPREHENSIVE CARE FROM

BIRTH TO AGE 21

EXPERIENCED PEDIATRIC TEAM

YOU CAN TRUST

When your child is dealing with behavioral concerns — whether it's ADHD, anxiety, emotional outbursts,

or something you just can't quite explain — getting them to a clinic appointment can sometimes make

things harder, not easier. At Fairway Children's Medical Group, we get that. That's why behavioral health

visits are done via telemedicine, so your child stays in the environment where they feel most

comfortable, and you can focus on the conversation that actually matters — without the stress of getting

there.

A calmer child means a more productive visit. Dr. Jackyln Chan and our team can assess your child's

behavioral concerns, discuss what you've been observing at home and at school, and work with you on a

real plan — all through a simple video call. No waiting rooms, no meltdowns, no disrupted routines. Just

honest, focused care that meets your family exactly where you are.

What sets us apart

Behavioral Visits Done at Home

Where Your Child Is Most at Ease

Kids with behavioral concerns do

better in familiar surroundings.

Our telemedicine visits are

designed to reduce stress for your

child and get the most out of every

appointment.

A Safe Space to Talk Openly —

Without Judgment

Behavioral health conversations

can be sensitive. Our telemedicine

visits give you and your child a

private, comfortable setting to

speak freely and get the honest

support you need.

A Real Plan — Not Just a

Conversation

Every telemedicine behavioral

health visit ends with clear next

steps — whether that's a

treatment plan, a referral, or a

follow-up — so you always leave

knowing exactly what comes next.

REQUEST APPOINTMENT

Call (909) 594-3382

Ask an after hours question

Telemedicine Q&A

What is telemedicine?

Telemedicine allows your provider to care for your child without an in-person visit to the office. You can access telemedicine services on your computer, tablet, or smartphone, requiring a stable internet connection.

Options for telemedicine include:

✔️Talking with your provider live over the phone or a video chat

✔️Secure messaging and file exchange through the practice's online portal

✔️Remote monitoring through devices that gather vital signs

The practice offers telemedicine visits in English, Cantonese, Mandarin, and Spanish.

What are the benefits of telemedicine?

Although in-person office visits may be necessary for certain situations, the benefits of telemedicine appointments include:

✔️Convenient pediatric services at home, work, school, or even in your car

✔️Less travel time or need for childcare

✔️Short wait times

✔️Reduced chance of exposure to COVID-19, flu, and other infectious diseases

Telemedicine is especially helpful when you need to monitor your child's chronic health conditions.

What can telemedicine treat?

Telemedicine can treat various needs, including:

👉Recurring conditions like diabetes or asthma

👉Flu, colds, or coughs

👉Skin rashes and infections

👉Feeding or sleeping issues

👉Aches and pains

👉Painful urination

👉Breathing issues

👉COVID-19

👉Pink eye

👉Allergies

👉Vomiting and diarrhea

👉Chronic illnesses that require remote monitoring

You can also receive and discuss your child's lab tests or X-ray results.

What can I expect from a telemedicine appointment?

Be sure to test your internet connection before logging on. It may be useful to have a paper and pen present. Your child can be with you on the chat if you like.

Once you click on your video or phone chat, your provider may ask you to send certain information to help them better understand your concern. You can expect to exchange:

👉Weight, height, or vitals information

👉Images of a wound or health concern

👉History of your child's symptoms

👉Medical records from other providers, such as X-rays

👉Updates on the effectiveness of medications or treatments

At the end of the visit, your provider may guide you on how to take care of your child at home, prescribe any necessary medications, schedule a follow-up appointment in the office or via telemedicine, or refer you to a specialist if needed.

To learn more about convenient telemedicine services, call Fairway Children's Medical Group today or reach out online.